Both Jenny and Martin kept me informed with cost , progress and any mishaps like my seized wheel but When I move up to Derby in October seriously considering driving down for my services work

I have been coming to RCV for multiple years now and am always pleased by the courtesy and professionalism that I encounter at every stage. From the initial phone call to remind me that I am due to have a service through to the explanation of what work needs to be done, and even what can be delayed. This level of professionalism extends through to the final bill which is always explained thoroughly and at a level I can understand. A final note, this visit was the first time that I received the email service report which I think is a brilliant idea. See you next time.

Laura was exceptionally helpful, she had a good understanding of the vehicle history, the problems we were experiencing and was extremely resourceful when it came to the tyre problem. Her customer service is very good with nothing being to much trouble. Laura in my opinion is an asset to your team Frances Staples.